If you find yourself in required containment your customer will have an outlined Quality Procedure that you must follow to be allowed to exit containment. This is always your goal and at Continental it is our goal to assist you in exiting containment as quickly as possible.
One of our strongest attributes is our ability to quickly and effectively execute a Root Cause Analysis to identify issues. We leverage this problem solving methodology aimed at identifying the root causes of problems or events. The practice of RCA is predicated on the belief that problems are best solved by attempting to correct or eliminate root causes, as opposed to merely addressing the immediately obvious symptoms. By directing irreversable corrective measures at root causes, the likelihood of problem recurrence will be minimized. However, it is recognized that complete prevention of recurrence by a single intervention is not always possible.
All problems are solvable, and when Continental-Quality is on the case you can be rest assured solutions are close at hand.
If you find yourself in containment, don’t hesitate; simply complete our Contact Form and a qualified seasoned veteran will contact you on the best way to move forward.